The China Banking Regulatory Commission, the supervision body of Chinese banks, is making a rule to guide banks in solving consumers' complaints and to urge them to improve their service quality to better serve consumers. According to local media reports, the new rule states banks must accept clients' complaints no matter if the clients have enough [...]

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The China Banking Regulatory Commission, the supervision body of Chinese banks, is making a rule to guide banks in solving consumers' complaints and to urge them to improve their service quality to better serve consumers.

Original URL: Click here to visit original article
Copyright ChinaCSR.com